Privacy Policy

We are dedicated to protecting the personal data that we process and consider it of utmost importance.

This Privacy Policy describes our policies about collecting, using, and disclosing your data connected with your use of our platform, websites, any emails or services availed, or use of mobile applications. When used within this privacy policy, the terms “we”, “us,” and “our” refer to our parent company, VetTech Solutions, LLC and the members of our VetTech Solutions family and our affiliates.

For data protection legislation (and with exception to our third-party partners, described further below), we are in control of the data we hold of you. For the information we collect about you in providing our Sites, and you access to it.

By visiting our website displaying this Privacy Policy or a link to it, or by otherwise interacting with VetTech Solutions, LLC, you agree to accept the practices described in this Privacy Policy.

When the term “personal data,” is used within this privacy policy, we mean any data related to an identifiable individual, including their name, address, and payment details, online.

The policies are subject to change, and VetTech Solutions, LLC has the right to alter these policies from time to time. By visiting our site, you accept and consent to the practices described here.

Kindly note that we do not sell your data and only use it for the purposes outlined in the policy below.

What personal information do we process and collect?

Personal information we have obtained from you during your visit to our website and when browsing through our products and emails is what we process. In addition to that, we also process information obtained from other mediums such as social media platforms.

Data we collect:

  • Name of the individual, email address and other relevant contact information and your photo (through social media platforms)
  • Demographic information (IP address)
  • Financial Information
  • Account and Order information
  • Browsing behavior on our website and how you navigate through.
  • Other information relevant to customer surveys and offers.

What do we do with the information we collect?

We use the information we collect for the following purposes to provide or offer our services:

  • Sending you information about services you have requested
  • Completing your orders
  • Providing a billing for services rendered
  • Responding to customer service requests and queries
  • Administering your account.


Internal record keeping: your contact details and photo will be updated within our system. They can be used to send you any promotional content or emails about updates at VetTech Solutions, LLC

Improving our products: we may carry out surveys and use the information provided to obtain feedback and gain insight into consumer demands.

Improving the site: We may also use this information to gain an in-depth review of how to customize the website for a user-friendly experience.

To ensure the smooth running of our business, we continuously monitor our sites and use the collected information to pursue our legitimate interests in protecting you and others by:


  • Identifying fraudulent transactions and activities
  • Preventing Site abuse
  • Protection against any potential threats or misuse of the site
  • Protecting the rights and property of VetTech Solutions, its partners, affiliates, and customers.

How long do we retain your personal information?

We retain information for as long as it’s deemed necessary for the primary purpose for which it was initially obtained. Personal data will be held for the sole purpose of communicating and providing a service to you in relation to VetTech Solutions, LLC.

Who do we share your personal data with?

We don’t disclose any personal information about our customers to any third-party, except when necessary to provide a service to you.

E.g., Delivering a product or providing a service to you (Contact and address details need to be shared)

These may include but aren’t limited to:

  • Payment Merchants
  • Logistics and Delivery Companies
  • Technological Hosts (Servers and distributors)
  • Business Partners


Some of our third-party contractors who are provided with the information we collect may transfer data ahead. Where this happens, we will ensure that they comply in respect of any such transfers. However, our collection, usage, and use of your personal data will continue to be governed by the policies outlined in this policy.

How we ensure the safety of your personal data?

We are committed to ensuring that your information is secure. To prevent any security threat, we have placed suitable relevant procedures to safeguard and secure the information we collect.

All our sites are protected by SSL encryption software. All appropriate security measures are adopted to protect against the loss or misuse of information collected via our platforms.


However, no data transmission method over the Internet or electronic storage method is entirely secure, and we cannot guarantee its absolute security.

To ensure the safety of your data, it is advised to take a few safety precautions. For instance, giving unauthorized access to your computer or any data.

What to do if you have any concerns with regard to the data we collect?

Every individual can pursue to exercise specific rights in regards to their personal data. By all means, as the customer, you have the right to retrieve, amend, or remove your personal data. Furthermore, you can object to the use of your information or inhibit or limit the usage.

If you have any pressing concerns or queries concerning how your information is being handled and processed, kindly contact us via our email:

Do we use cookies?

Yes, we do as it enables our sites and service providers’ systems to recognize your browser and capture and remember certain information

We use cookies to compile cumulative data about site traffic and interaction so that we can offer better site experiences.